Artisan Baking Excellence

Last updated: January 2026

Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or contact us. This may include:

• Name, email address, and phone number
• Billing and delivery addresses
• Payment information (processed securely by third-party providers)
• Order history and preferences
• Communications with our customer service team

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate about your orders and our services
• Improve our products and customer experience
• Send promotional materials (with your consent)
• Comply with legal obligations

Information Sharing

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in our operations
• When required by law or legal process
• To protect our rights and safety
• With your explicit consent

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. Contact us at [email protected] to exercise these rights.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or call +1 212-427-8210.

Last updated: January 2026

Acceptance of Terms

By accessing and using UnBake Digital's services, you accept and agree to be bound by the terms and provision of this agreement.

Services Description

UnBake Digital provides artisan baking services including custom cakes, fresh breads, pastries, and catering services in the New York area.

Order Terms

• All orders must be placed at least 24 hours in advance for standard items
• Custom cakes require 48-72 hours notice depending on complexity
• Wedding cakes and large orders require 2-4 weeks advance notice
• Payment is required at the time of order placement
• We reserve the right to refuse service for any reason

Pricing and Payment

• All prices are subject to change without notice
• Payment must be made by credit card, debit card, or cash
• Custom orders require 50% deposit upon order confirmation
• Delivery charges apply based on location and order size

Cancellation Policy

• Standard orders may be cancelled up to 12 hours before pickup/delivery
• Custom cake cancellations must be made at least 24 hours in advance
• Wedding cake deposits are non-refundable within 2 weeks of event
• Cancellation fees may apply for large orders

Liability Limitation

UnBake Digital's liability is limited to the cost of the products purchased. We are not responsible for damages beyond the product value.

Food Allergies

Please inform us of any food allergies. While we take precautions, we cannot guarantee products are free from allergens due to shared equipment.

Contact Information

For questions about these Terms of Service, contact us at [email protected] or +1 212-427-8210.

Last updated: January 2026

General Disclaimer

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, UnBake Digital excludes all representations, warranties, obligations, and liabilities arising out of or in connection with this website.

Food Safety

While we maintain the highest standards of food safety and hygiene, consuming any food product carries inherent risks. UnBake Digital is not liable for any illness or adverse reactions that may occur.

Allergen Information

• Our facility processes wheat, eggs, dairy, nuts, and other common allergens
• Cross-contamination may occur despite our best efforts
• Customers with severe allergies should exercise caution
• We cannot guarantee any product is completely allergen-free
• Please inform us of allergies when placing orders

Product Availability

Product availability is subject to change based on seasonal ingredients, demand, and production capacity. We reserve the right to substitute ingredients or modify products as necessary.

Delivery and Pickup

• Delivery times are estimates and may vary due to traffic, weather, or other factors
• Products should be consumed promptly after pickup or delivery
• We are not responsible for products left unattended after delivery
• Proper storage instructions will be provided with temperature-sensitive items

Photography and Design

Product photos are for illustration purposes. Actual products may vary in appearance due to the handmade nature of our goods and seasonal ingredient variations.

Third-Party Services

We may use third-party services for payment processing and delivery. We are not responsible for the performance or policies of these third-party providers.

Limitation of Liability

In no event shall UnBake Digital be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services.

Contact Information

For questions about this disclaimer, please contact us at [email protected] or call +1 212-427-8210.